❓ Frequently Asked Questions
Q1: Can we offer sample orders?
Yes, a sample fee applies, which is refundable upon placing an official order. Standard models typically take 7-10 days.
Q2: What is the suction power and is it safe?
The robot features a strong 3000Pa suction force. For safety, it includes power-off protection and a safety strap to prevent falls.
Q3: What surfaces can this robot clean?
It is designed to clean windows, glass partitions, mirrors, marble walls, and other smooth surfaces effectively.
Q4: What is the minimum order quantity (MOQ) and lead time?
The MOQ is 1000 pieces per model. The lead time for official orders is approximately 30-45 days after deposit and design confirmation.
Q5: Do you provide OEM services for branding?
Yes, we offer comprehensive OEM services including logo printing, custom gift boxes, and carton design (free with 1000pcs MOQ).
Q6: Can I mix different models in one container?
Yes, you can select and mix 2-3 different models within a single 40HQ container.
NovaBot Robot
