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Frequently Asked Questions
Q1: Can this robot vacuum handle pet hair effectively?
Yes, the device features a high-suction vacuum system specifically designed to quickly remove paper scraps, dust, and pet hairs from hard floors.
Q2: Is the mopping function safe for wooden floors?
Absolutely. It uses an 180ml electric control water tank for even penetration, making it suitable for all hard floors including wooden, granite, ceramic, and parquet.
Q3: How does the mapping and navigation work?
The robot uses planned navigation and mapping technology. You can monitor and control the cleaning path through the smart App or use voice commands via Alexa and Google Assistant.
Q4: What happens if the battery runs low during cleaning?
The robot is designed with a self-charging feature. It will automatically return to its charging base when the battery is low or once the cleaning task is completed.
Q5: Can it reach under low-profile furniture?
Yes, with its 2.87-inch slim design, the robot can easily reach under sofas, beds, and other furniture to clean areas that are often missed.
Q6: What certifications do these products have?
Our products are manufactured to meet high international standards and can pass testing for CE, RoHS, PSE, ETL, and FCC certifications.