What payment methods are acceptable?
FOB, CFR, and CIF are available options; these primarily depend on the client's specific requirements.
Is there stock available for immediate shipping?
We maintain stock for small-scale machines. Large-scale commercial units are typically manufactured or configured based on specific customer requirements.
What is the standard lead time for an order?
Typically, it takes about 1-2 months after receiving the deposit. The exact timing depends on the current production schedule and the complexity of the specific item ordered.
How are installation and repairs handled?
We offer two options: On-site engineering support for debugging and repair, or comprehensive online technical service. During the guarantee period, necessary parts are provided free of charge.
What is the cleaning efficiency of the robot?
The robot is highly efficient, capable of mopping up to 1600 m²/h and performing dust-pushing at a rate of 2400 m²/h, making it ideal for large commercial spaces.
Does the robot handle different floor types automatically?
Yes, the system is designed to transition seamlessly between hard floors (tile, laminate) and carpets, ensuring deep cleaning across various surfaces without manual intervention.