❓Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
The Minimum Order Quantity is 1 unit. We support small order testing for commercial clients.
Do you offer customization services for the cleaning robots?
Yes, we provide personalized customization solutions based on specific customer needs, including vehicle size, internal equipment configuration, and safety features for specific transport tasks.
What is the expected delivery time?
Standard models typically take 4-6 weeks. For customized vehicles and configurations, the delivery time is approximately 8-12 weeks depending on the complexity.
How do you guarantee product quality?
Our robots are produced under strict quality control processes. Every unit undergoes multiple performance tests and quality inspections before leaving the factory to ensure it meets international standards.
What are the environmental features of these robots?
Our vehicles utilize energy-efficient power systems and eco-friendly materials. Most models are pure electric, significantly reducing emissions and complying with modern environmental standards.
What are the accepted payment methods?
We accept TT (Telegraphic Transfer) and Letter of Credit (L/C) at sight. Payments can be processed in USD, EUR, or CNY.